Frequently Asked Questions
Everything you need to know about finding your perfect look.
What is your return policy for evening gowns and special occasion dresses?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I determine the best size for my body type?
We provide a comprehensive size guide on every product page. Our styles generally run true to size, but we recommend comparing your bust, waist, and hip measurements to our chart for the most accurate fit.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options, including 2-day and overnight delivery, for those last-minute events.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for your convenience.